HELP CENTER

HELP CENTER


We're here to help! Use any of our Customer Service Resources to answer your question, give us feedback, or learn more about mrsclothrads.com!


Getting Started

Registering on our site gives you access to a wide variety of product information that will simplify your shopping experience and make it more enjoyable. You can check your order history and, of course, manage your prescriptions.

Click "Register" in the homepage.  Fill in your first and last name, your email address that you will use to sign in to mrsclothrads.com, and a password of your choosing. Click the blue Continue button to submit your information.


Customer Service

The best way to contact Customer Service is to drop us an email. With description of your issue topic and it will be routed to the appropriate department timely.

We welcome your comments and feedback. However, please know that any message or other communication sent to mrsclothrads.com becomes the exclusive property of mrsclothrads and does not entitle the author to any form of compensation. 


Check out

You may receive credit card error message during checkout. The reason for the credit card error is a credit authorization failure by your financial institution. This may be due to one of the following reasons: insufficient funds, credit card expiration or the billing address you provided does not match the company (i.e. Visa or Master Card) files. Please contact your bank for further assistance.


FAQ

You can directly go to the "FAQ" page. The FAQ addresses common questions in terms of features, usage, as well as support-related topics.




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